Privacy policy | EverGlow

We are committed to delivering exceptional products and services while deeply valuing your business and the loyalty you show us. Recognizing the utmost importance of privacy, we have crafted this Policy to elucidate our practices concerning the personal data we collect from you or about you, whether through this website or other written and verbal communications. This policy outlines how we utilize this data and underscores your rights to privacy.

Our Privacy Commitment: Our foremost commitment is to safeguard and maintain the privacy of your data. We will never sell your data.

We collect and process your personal data solely for valid reasons and limit our data collection to what is essential for our regular business operations. The rationales for collecting and processing your data are as follows:

Consent: You have provided us with explicit permission to use your data in specific ways.
Contractual Necessity: We utilize your data as required to fulfill our contractual obligations, ensuring the delivery of goods and services.
Legal Obligation: In situations where we are legally obligated, we may share data with law enforcement or other authorities.
Legitimate Interests: We may process your data for legitimate business interests, such as marketing or fraud prevention, unless these interests conflict with your rights and freedoms.

With Whom We Share Your Personal Data: We share your personal data exclusively with trustworthy third-party suppliers and authorized agencies, including:

Agents and advisers who assist in managing your customer accounts, services, and debt collection.
HM Revenue & Customs, regulatory bodies, and other relevant authorities.
Credit reference agencies.
Fraud prevention agencies.
Companies you explicitly request us to share data with.

Where Your Data Is Stored and How We Protect It: Personal data stored or processed electronically remains within the EEA or may be transferred internationally via secure means to trusted third-party entities with whom we have contractual agreements. These agreements mandate the maintenance of appropriate safeguards and a level of protection equivalent to EEA standards. Trusted third-party providers outside the EEA, such as Google LLC, adhere to these stringent requirements. All physical media containing data is securely retained by EverGlow Ltd. in the UK.

Data Retention Period: We will retain your data for a reasonable duration, contingent on the type of data provided.

Cookies: Cookies are a technology used to provide tailored information from a website. A cookie is a data element that a website can transmit to your browser for storage on your system. You can configure your browser to notify you when a cookie is received, giving you the option to accept or decline it. Please note that this website does not employ cookies.